Privacy Statement for Eaglemind Insurance Agency

Our Commitment to Your Privacy:

At Eaglemind Insurance Agency, we are committed to protecting your privacy. This Privacy Statement outlines the information we collect, how we use it, and the steps we take to safeguard your data. We will never share, sell or rent your SMS consent or phone number to third parties.

Information We Collect

We may collect the following types of personal information from you:  

Contact Information: Name, address, phone number, and email address.  

• Insurance Information: Information about your insurance policies, claims, and coverage needs.
• Driving Information: Your driving record, including any accidents or violations.
• Financial Information: Information about your income, assets, and liabilities.
• Immigration information: Citizenship status and or immigration documents.
• Medical information: Health conditions, treatment history and prescription information.
• Other Information: Information you provide to us through our website, email, or other means.

How We Collect Information

We may collect any of the above information in the following ways:

• Directly from you: When you request for an insurance price quote, apply for insurance, make a claim, or contact us for customer service.
• From third parties: We may obtain your personal information from third-party sources, such as credit bureaus, insurance rating organizations, and public records.

How We Use Your Information

We may use your information for the following purposes:

• Providing Insurance Services: To generate insurance price quotes, process your insurance applications, manage your policies, and provide you with customer service.
• Determine eligibility for health insurance subsidy: We may use your immigration and income information to assess your eligibility for government subsidies to help you afford health insurance.
• Determine eligibility for life insurance policy: We may ask about and or use your medical and prescription history information to determine eligibility for certain life insurance policies whenever you inquire about life insurance quotes and application.
• Field Underwriting: To assess your risk and determine appropriate insurance coverage options available to you.
• Claims Approval Determination: To help determine if the insurance carriers we work with may approve or deny your claim based on the claims processing rules and regulations. We may refer you directly to claims department for an accurate claims assessment since we are not licensed and trained to handle claims.
• Marketing and Communications: To occasionally send you information about insurance services and products you requested, to response to inquiries and to alert you of state and federal regulation changes pertaining to insurance. 
• Compliance: To comply with legal and regulatory requirements.

Sharing Your Information

We may share your information with:

• Insurance Brokers/Carriers: To provide insurance price quotes, underwrite your insurance policies, make policy changes and process claims.
• Government agencies: Such as the Centers for Medicare & Medicaid Services (CMS), to verify your eligibility for subsidies.
• Health insurance carriers: To process your application for coverage.
• Our authorized service providers: Who assist us in processing your application.
• Legal Authorities: To comply with legal or regulatory requirements, or to protect our rights or the rights of others.

Data Security:

We implement reasonable security measures and employ numerous security software devices such as Anti-Virus, Secure Identity, VPN, Driver Updater, Anti-track, and Breach Guard to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage may be completely secure.  

Your Rights:  

You may have certain rights regarding your personal information, such asthe right to access, correct, or delete your data. 

• Access your information: You can request access to the personal information we hold about you.
• Correct your information: You can request that we correct any inaccurate or incomplete information.
• Object to processing: You can object to the processing of your personal information in certain circumstances.
• Opt out: You may opt out of our email and text communications at any time. 
• Restrict Information processing: You may in certain instances restrict the processing of your personal information.
• Request the deletion of your personal information.

Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on our website.  

Contact Us

If you have any questions about this Privacy Statement or our privacy practices, please contact us at:

Eaglemind Insurance Agency, 

PO Box 743, Clarkdale, GA 30111,  

770-325-7285 Ext 700  

[email protected]